AI search

How Perplexity picks what it cites

Only what the vendor documents, dated October 8, 2026, then what our weekly checks see Perplexity actually read, and what a business does about it.

Checked weeklyChatGPTClaudeGeminiPerplexity

What the vendor documents

Perplexity documents two agents:

  • PerplexityBot "is designed to surface and link websites in search results on Perplexity"; the vendor recommends allowing it in robots.txt so a site appears in those results, and says it "is not used to crawl content for AI foundation models".
  • Perplexity-User "supports user actions within Perplexity": when a user asks a question it "might visit a web page to help provide an accurate answer and include a link to the page in its response", and because the fetch was requested by a user it "generally ignores robots.txt rules". It "is not used for web crawling or to collect content for training AI foundation models".

Perplexity's help center describes answers as built by searching "in real-time, gathering insights from top-tier sources", compiling "the most relevant insights into a coherent, easy-to-understand answer", with "numbered citations linking to the original sources". It does not describe how sources are ranked beyond "top-tier" and "authoritative".

Sources: docs.perplexity.ai (Perplexity crawlers) and perplexity.ai/help-center ("How does Perplexity work?"), read October 8, 2026.

What it means for your pages

Perplexity cites more pages per answer than the other three and shows the citations as numbered links, so a brand's presence or absence is visible to the buyer in a way the others hide. Its answers lean on pages with a clear topical authority for the category (the specialist review site, the trade publication, the forum thread where buyers compare), and a brand's own page is cited when it states the fact the answer needs. In the prospects we talk to, Perplexity is the assistant they value least, which is why our free scans lead with ChatGPT and Claude; it stays in the paid weekly check because its citations are the easiest to read and act on.

From our checks

What we have seen Perplexity do.

Rows from scans and checks run in September and October 2026, with the companies unnamed where they have not agreed to be named.

CategoryWhat happened
Weekly checkPerplexity is one of the four assistants in every Core plan: the 50 questions run on it weekly with search on, every answer archived with its numbered sources, and a person grades each flag by the same rules as the other three.
Free scansThe free scan runs six to eight questions on two or three assistants, always ChatGPT and usually Claude, because those are the two prospects quote back; Perplexity is added when a prospect's buyers use it.
ConsultingOn a page check for a consulting firm, Perplexity read the firm's own page when asked directly and confirmed the company was real, then handed the three buying questions to the large firms and a set of boutiques that appear in roundup articles.
Case studiesIn the four engagements on the results page, Perplexity citations for a telehealth company went from 7 to 3,200 and for a travel publication from 1,400 to 2,400, counted on one independent citation index before and after.
What we do

The work, for Perplexity.

The 50 questions run on Perplexity weekly, and because its citations are numbered the dashboard shows exactly which pages fed each answer and which of them are yours. The work is the same as for the other three: the page that answers the question, the correction to the record Perplexity quoted, the inclusion request to the specialist site it reads for your category. Where Perplexity cites a forum thread, Grow includes community corrections where the thread's rules allow.

Questions

Asked straight.

Should we block PerplexityBot?

Perplexity says PerplexityBot is the agent that surfaces and links sites in its results and is not used for training; blocking it removes a site from those results. Perplexity-User, the user-initiated fetcher, generally ignores robots.txt by the vendor's own description.

Why do your free scans sometimes skip Perplexity?

Because a free scan is six to eight questions on two or three assistants, and the two prospects value are ChatGPT and Claude. The paid weekly check always includes Perplexity. If your buyers use it, say so and the scan includes it.

Perplexity cites forum threads about us. Can you change those?

Core corrects pages and records and requests listings; community corrections in forum threads, where a site's rules allow a company to reply, are part of Grow. Either way the thread is traced in the dashboard to the answer it fed.

The other assistants

Read next.

See what the four assistants say about your brand this week.

Or start smaller: the AI Page Check runs one page through all four assistants for $2.99.

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